Bristol24/7 seeking community and membership manager to join the team

Bristol24/7 is on the lookout for a part-time Community and Membership Manager to join a small but fast-growing team.

Two years ago, we launched a membership model to help us achieve our ambitions to safeguard our editorial independence and make a better Bristol through community projects that are changing lives in the city.

Thousands of supporters, community members and dozens of business members have joined us since then.

At an exciting time, when we are about to significantly invest in our membership platform, we’re looking for someone to help us manage and grow these memberships and help us achieve our community goals.

While every day as a community and membership manager will be different, this person will primarily be responsible for growing and improving our public membership, supporting our business membership and building community and social impact projects and collaborations.

The Community and Membership Manager will help build and maintain partnerships with organisations in the city

Key responsibilities will include:

• Achieve membership growth targets: Working with the wider team to design and deliver the membership acquisition and retention strategy.
• Social media management and marketing: Creating, managing and growing the company’s presence and our membership through Twitter, Facebook, Instagram, LinkedIn, newsletter and other strategically relevant online platforms.
• Membership communication: Updating our members on our activities through regular newsletters and responding to direct contact from our members.
• Partnership management: Building and maintaining partnerships with organisations who can support our social impact and membership ambitions (eg those who we deliver projects with, those who offer perks to our members).
• Content creation: Creating engaging written content for our audience (video or podcast experience would be a bonus).
• Events and event planning: Supporting the wider team in planning and delivering events.
• Marketing strategy: Designing and implementing strategic marketing/communication plans to rapidly grow our membership and provide direction for the company’s public-facing communications.
• Analytics/membership metrics: Using Google Analytics and internal measurement tools to provide reports on membership metrics, and continually find ways to improve through testing and new initiatives.

Personal Specification:

• Writing skills: Creating content.
• Social media experience: Experience with social media tools as well as someone who can navigate WordPress and understands Twitter and Facebook for business.
• Outgoing personality: You will be need to be comfortable talking to a wide range of people in different capacities.
• Interest in Bristol24/7 and a passion for making a change: As Community and Membership Manager, you will need to be passionate about what you do and an expert at communicating this passion effectively.
• Digitally savvy: We are investing in new systems to improve and automate processes – the ideal candidate will have good digital experience or be able to pick up and implement new processes quickly.
• Digital marketing expertise: We are looking to rapidly grow our membership this year and are looking for someone to lead this through a detailed marketing strategy.
• Other personal specifics: Great time management skills, ability to multitask and a pro-active nature are also especially important skills for our Community and Membership Manager as you’ll be managing so many different areas of the business.
• We’re looking for someone smart who doesn’t get stressed under pressure and can help us realise our ambitious plans for Bristol24/7.

This is a part-time role, three or four days per week depending on experience. Salary also depending on experience.

Is this you? If so please email your CV and details to partnerships@bristol247.com by Monday, June 7.